Terms & Conditions
Last Updated: Dec 2025
Important NoticeBy accessing or using the Service by Local platform, you agree to be bound by these Terms. Consult a legal professional before use.
1. Acceptance of Terms+
By accessing or using the Service by Local platform, you agree to be bound by these Terms and Conditions.
2. User Responsibilities+
For Service Providers:
For Customers:
- Provide accurate and truthful information about your services and credentials.
- Maintain professional conduct and timely communication with customers.
- Honor commitments made regarding pricing and service scope.
- Hold and maintain all necessary licenses, permits, and certifications.
For Customers:
- Treat service providers with respect and professionalism.
- Verify the service provider's credentials, reviews, and scope of work before confirming a booking.
- Make payments directly to service providers as agreed upon.
3. Platform Role and Liability+
Service by Local acts solely as a connecting platform between customers and service providers. We are not a party to any agreements or financial transactions between users.
Verification: We conduct a verification process to confirm identity (Government ID). However, this does not constitute a guarantee of service quality.
Disclaimer: We are not responsible for any direct or indirect damages, losses, or injuries resulting from the use of services.
Verification: We conduct a verification process to confirm identity (Government ID). However, this does not constitute a guarantee of service quality.
Disclaimer: We are not responsible for any direct or indirect damages, losses, or injuries resulting from the use of services.
4. Payments (Zero Commission)+
Commission Policy: Service by Local charges Zero Commission (0%) on earnings made by Service Providers.
Payment Handling: All payments are directly negotiated and transacted between customers and Service Providers. We do not handle or intervene in financial transactions.
Payment Handling: All payments are directly negotiated and transacted between customers and Service Providers. We do not handle or intervene in financial transactions.
5. Content Guidelines+
- Reviews and ratings must be genuine and factual.
- Prohibited: False, defamatory, misleading, or inappropriate content.
- We reserve the right to remove content that violates these guidelines.
6. Intellectual Property & Privacy+
All platform content (logo, design, code) is the property of Service by Local.
Privacy Commitment: We protect your data (mobile, name, location) and use it solely for platform services. We do not share it with third parties except as required by law.
Privacy Commitment: We protect your data (mobile, name, location) and use it solely for platform services. We do not share it with third parties except as required by law.
7. Dispute Resolution & Law+
Users are encouraged to communicate directly to resolve disputes. The Platform acts only as a neutral intermediary. Legal disputes shall be subject to the jurisdiction of the Courts of India.